Secretary of Veterans Affairs Robert McDonald said Tuesday that firing processes have begun for employees flagged for disciplinary action in the wake of recent issues with the department that have seen veterans shuttled to secret waiting lists, among other things.

A newly-announced reorganization of the department, intended to boost customer service for veterans, is the biggest in history, he said.

“We can’t change this department unless we change the culture,” Mr. McDonald said on CNN’s “New Day.” “Primary to changing the culture is holding people accountable when they violate our values…if somebody has violated our value of integrity, we’re going to go after and seek their dismissal [or] separation.”

He said there’s a list of about 40 names they report to Congress each week and another list of more than 5,000 names of people they’re seeking disciplinary action against, or who have been disciplined over the last year.

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