Airline passengers in Kentucky like to tweet positive things about the Transportation Security Administration. But in Connecticut, not so much.
Oakland International Airport in California is definitely not a favorite on Twitter: Too many bad experiences in the TSA security line. But 360 miles down the coast at Burbank Bob Hope Airport, passengers seem to love their security screeners.
The online trip calculator Travelmath looked at the Twitterverse for the first four months of 2015 and found 7,377 posts about TSA experiences. Based on the terms in the tweets, the company determined whether the posts were positive, negative or neutral, and posted the results on its Web site.
“Basically, it was based out of curiosity,” said Cash Lambert, who does public relations for Travelmath, whose survey, “TSA Sentiment According to Twitter” came out last month.