NFL Encourages Fans to Send Text Messages to Security Staff to Report Troublemakers


Michael McCarthy
USA Today
December 30, 2008

Count Washington Redskins season-ticket holder Rick Cable as a big supporter of the NFL’s new Fan Code of Conduct.

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During the Redskins’ 23-6 loss to the Pittsburgh Steelers on Nov. 3 at FedEx Field just outside Washington, Cable says, an obnoxious Steelers fan kept waving a “Terrible Towel” in the 47-year-old Cable’s face and screaming “Redskins suck!” Rather than escalate the confrontation, the Lusby, Md., resident quietly sent a text message to the stadium’s security command center. Security people responded quickly. When the Steelers fan gave them a hard time, he was ejected.

“It worked great,” Cable says.

It also reflected how fans are embracing new text-messaging systems that allow fans in NFL stadiums to inconspicuously report drunk or disorderly neighbors without confronting them, a provocative tactic many of the league’s 32 teams are using to enforce the conduct code announced by NFL commissioner Roger Goodell on Aug. 5.

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