Jason Millman an Kyle Cheney
Oct. 9, 2013
Once you finally make it into HealthCare.gov, it’s not clear how you get out.
For those who’ve busted through glitches on the federal Obamacare insurance website to create an account, there’s no clear, obvious way for consumers to delete the accounts if they choose — at least not in the current incarnation.
A POLITICO reporter used HealthCare.gov’s customer support chat to request that an account be removed, but the support agent said the request would have to be referred to an “advanced” customer service system.