Some residents in Borough Park in New York City are irate with the U.S. Postal Service (USPS) because their service has been halted due to their low-set mail slots, according to the New York Daily News.

The postal service claims the slots are dangerous for their carriers and, as a result, the residents have to stand in lines an hour long at the 51st St. post office, many of them trying to pick up badly-needed medicines or their Social Security checks.

The residents of 46th Street were alerted to the change in their service by a letter from a postal service customer service manager arriving on August 21. The manager wrote, “My carrier has brought to my attention of his safety and I can’t afford for him to get injured. We are not trying to cause any unnecessary expense but we need this corrected.”

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