Doug Chase, a Vietnam veteran, finally received a letter from a Massachusetts VA hospital telling him that he could proceed to make a primary care appointment.

Too bad Chase was already dead. He died from a brain tumor in August 2012.

“We are committed to providing primary care in a timely manner and would greatly appreciate a prompt response,” read a letter sent to Chase on June 12, according to Boston’s WBZ.

The veteran’s wife, Suzanne, said she is angry over the department’s tardy response.

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