He put himself in danger to protect our country, but when he needed help to save his own life all he got was a recorded message.
Ted Koran was thinking about committing suicide Saturday night.
He reached out to the VA and the Veterans Suicide Hotline for help, but said he couldn’t get any until after he was repeatedly put on hold for up to 10 minutes at time.
His case is just the latest the I-Team has been exposing for months now.
When the Veterans Crisis Hotline was first set up by the VA in 2007, it averaged 60 calls a day on four manned phone lines.
Now, 52 operators at a time field about a thousand calls a day, and that’s not always even enough to keep some veterans on the verge of suicide from being placed on hold.