Around 50 veterans were cut off from tuition funding Tuesday because of technical difficulties at the US Department of Veterans Affairs (VA), according to KSNT.
The vets are participants in the VA’s Vocational Rehabilitation program, which aims to help injured veterans adjust to civilian life by providing them with job training, tuition funding, and housing assistance.
The VA blamed technical difficulties for funding cut-off, saying that the VA Benefits Administration digitized 5,000 tons of veteran records after the Vocational Rehabilitation program received an unprecedented 1.44 million applications in 2014.
Will Streitberger, Regional Director of VA Benefit Administration, told KNST that digitizing was meant to make the claim-handling process more efficient. However, it did not go as planned.