Widespread Glitches in 34 States


Sandhya Somashekhar, Susan Svrluga and Sarah Kliff
The Washington Post
Oct. 1, 2013

The Web-based marketplaces that form the centerpiece of the president’s health-care law opened for business across the nation Tuesday morning, but many applicants ran into technical glitches that prevented them from signing up for health coverage.

People who were trying to sign up on Healthcare. gov, the federal government’s main portal in 34 states, were getting different error messages, including one warning the “system is down” and another saying that too many people are flooding the site.

Maryland, which is running its own marketplace, also had technical problems Monday morning, prompting the state to shut down that Web site. It will be open at noon, a message on the home page of the Maryland Health Connection says — four hours late.

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