Beleaguered Chicago Mayor Rahm Emanuel has called for reform after a police officer arriving at the scene of a domestic disturbance fatally shot two people on Saturday, including a 55-year-old mother of five who authorities said was “accidentally struck and tragically killed.”

In a statement offering scant detail, Chicago police said they “were confronted by a combative subject” that resulted in “the discharging of the officer’s weapon.”

But the families of Bettie Jones, an anti-violence activist who had just hosted relatives for Christmas, and Quintonio LeGrier, 19, an emotionally disturbed college student home for holiday break, say police violently overreacted to a controllable situation, according to CBS affiliate WBBM.

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