In a stunning development that will hit Uber where it presumably would be hurt the most—wrangling customers on a frigid New Year’s Eve—the city of Boise issued the company a cease-and-desist order Dec. 31, saying Uber “ignored its own good-faith commitment to not charge for driver services” while continuing to negotiate with the city for an operating agreement.

Additionally, the city encourages residents to avoid the car service.

“Despite its commitment, Uber activated the ‘pay feature’ on its online application this week and drivers are charging passengers without an operating agreement in place,” read a statement from Boise City Hall, adding that Uber was “essentially operating a business without a business license.”

The city of Boise confirmed that negotiations for an operating agreement had been ongoing, and conversations as recent as Dec. 23 indicated that Uber would not charge for driver services until negotiations were complete.

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