AFP
November 29, 2010

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A freak computer glitch at Australia’s biggest bank froze cash machines and left millions of people struggling to access their money on Saturday.

National Australia Bank (NAB) said a corrupted file wiped out a huge number of transactions, including salary payments and transfers, and crashed some ATMs, angering many customers who were facing a weekend without money.

Spokeswoman Meaghan Telford said NAB was opening branches on Saturday and Sunday and bringing in extra call-centre staff as technicians scrambled to fix the problem.

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“We’re very apologetic,” she told AFP. “We recognise this has caused people a lot of inconvenience. We’re just working to resolve the problem.”

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