A New Mexico dispatcher has resigned after hanging up on a panicked woman who was trying to save a teenage shooting victim’s life, Albuquerque Fire Department officials confirmed.

After authorities were made aware of the June call, dispatcher Matthew Sanchez was reassigned on Monday. However, on Tuesday, Sanchez “tendered his resignation of employment from the Albuquerque Fire Department,” Rob Perry, the city of Albuquerque’s chief administrative officer said in a statement via email to USA TODAY Network.

Sanchez received a call that 17-year-old Jaydon Chavez-Silver had been shot and was barely breathing, according to the AP. Chavez-Silver was shot at a friend’s house party in Albuquerque.

In the 911 call, Sanchez repeatedly asks the caller if Chavez-Silver was breathing.

“He is barely breathing, how many times do I have to (expletive) tell you?” the unnamed woman says.

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