Google has acknowledged it needs to “try and see things from a more European perspective” as it acknowledges criticism over its handling of the​ “right to be forgotten” case.

Now known as ​”the right to delist​”, the case saw Google lose to a Spanish lawyer who objected to out-of-date and potentially harmful information about him appearing high up on Google’s search results for his name. The European Court of Justice found in favour of the lawyer, Mario Costeja Gonzalez, in May 2014.

Google now acknowledges that the reaction to the ruling ​– Google has received 182,000 requests to remove information ​– showed significant, pent-up demand from citizens requesting the removal of outdated, inaccurate or irrelevant search results on their name.

“Google has been working hard to strike the right balance,” said Peter Barron, Google’s European communications director, speaking at a debate in London on 17 February where he said Google would not speak against the right to be delisted. “We certainly accept that there is an issue to be addressed. For us, the whole process has been an exercise in learning and listening and, as Larry Page has said, to try to see things from a more European perspective.”

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