Louise Radnofsky and Spencer E. Ante
Wall Street Journal
November 30, 2013
The news isn’t all bad: Users say the site looks better, pages load faster, and more people are getting through to sign up for health plans.
But technical problems still affect HealthCare.gov’s ability to verify users’ identities and transmit accurate enrollment data to insurers, officials say. The data center that supports the site faces continuing challenges, and tools for processing payments to insurers haven’t been built.