December 3, 2013
President Obama stood in the Rose Garden and promised a “tech surge” to fix healthcare.gov. In reality, the surge was a tiny influx of “about a half-dozen people.”
In a multi-page story on the effort to rebuild the troubled website, the NY Times reported Saturday that one of the President’s fixes was actually a bit of hyperbole. The “tech surge,” which the President announced during a Rose Garden speech last month, was not a wave of software engineers. It was a tiny handful of people:
In fact, the surge centered on about a half-dozen people who had taken leave from various technology companies to join the effort. They included Michael Dickerson, a site reliability engineer at Google who had also worked on Mr. Obama’s campaign and now draws praise from contractors as someone who is “actually making a difference,” one said.
Even so, one person working on the project said, “Surge was probably an overstatement.”