Video going viral on social media shows a delivery driver refusing to hand over a woman’s groceries because she apparently didn’t tip.
The TikTok video, which racked up 1.5 million views, shows the delivery driver and a couple engaging in a tense exchange over a lack of tip for a $400 grocery order.
“You should see how much work this was and why I should be getting a tip because of how much work this was,” the worker said.
Delivery driver holds woman’s items “hostage” because she did not give her a tip
pic.twitter.com/HIbp0vJtGE
— Daily Loud (@DailyLoud) October 21, 2023
But the customer contended that the driver didn’t deserve over the way she was handling the groceries.
“No, you don’t deserve a tip,” one of the customers said. “You’re crushing the ramen noodles for one.”
The driver then decided to hoard the groceries until she was provided a tip.
“They’re not for you anymore,” she said as she loaded her car back up with the items. “I had to pack all of this in my car and bring it to you guys and unpack it. You didn’t pay me. You paid the delivery app.”
The driver responded, “You guys can get your refund, and another delivery driver can deal with you guys.”
Users on X appeared divided over the confrontation, with some arguing tip culture has gotten out of hand, while others claiming the driver is a thief.
My dark side if someone holds my precious food hostage: pic.twitter.com/BfaLhhNcBN
— Rainy (@therainvvs) October 21, 2023
Lol this tip culture is crazy, since when is a tip mandatory, people may be going through some sh!t in their lives they can’t tip every damn time.
— Mayoda (@Mayoda4real) October 21, 2023
$400 grocery order and no tip is crazy
— Wemby Central (@WembyCentral) October 21, 2023
A tip is earned not demanded.
— megashot (@megashotuk) October 21, 2023
Who was in the wrong here? Sound off in the comments below.
One thing seems certain, the American service industry is in crisis either thanks to the introduction of the “gig economy” or in spite of it.