South Korea is trying to ease worries about online privacy after a domestic chat app lost customers to a foreign rival because of fears prosecutors in one the world’s most wired countries might get access to online conversations.

Prosecutors last month launched a cyber investigation team after President Park Geun-hye spoke out against online rumors that she said “crossed the line” and were deepening divisions in society.

But that has sown confusion and fear of snooping among users and providers of online services.

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