It’s the irony of flying. Planes are the fastest way to travel, but wait times just to get on board keep getting longer, reports CBS News correspondent Michelle Miller.
Now airports in New York and New Jersey are joining a growing chorus of complaints about the long wait times at airport security, saying TSA staffing isn’t keeping up with increased passenger traffic.
“The flight only took two hours, but you had to get to the airport two hours early, you know, to get through the security line, which is kind of unfortunate,” traveler Heidi Kerns said. Not only unfortunate, but unacceptable, according to the Port Authority of New York and New Jersey. In a letter to the Transportation Security Administration, it said: “the patience of the flying public has reached a breaking point…we can no longer tolerate the continuing inadequacy of TSA passenger screening services.”