The British government said Sunday that its security services must have access to encrypted messaging applications such as WhatsApp, revealing it was used by the killer behind the parliament attack.

Khalid Masood, the 52-year-old Briton who killed four people before being shot dead in a rampage in Westminster on Wednesday, reportedly used the Facebook-owned service moments before the assault.

Home Secretary Amber Rudd told Sky News it was “completely unacceptable” that police and security services had not been able to crack the heavily encrypted service.

“You can’t have a situation where you have terrorists talking to each other — where this terrorist sent a WhatsApp message — and it can’t be accessed,” she said.

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