Jenna Longoria, a functional nutritionist known as the Period Guru, posted a video going viral online where she claims United Airlines kicked her family off their flight when staff became triggered she accidentally addressed a flight attendant using the “wrong pronoun.”
My 16-month old & I were denied entry on a @united flight back to Austin bc I used the wrong pronoun for the attendant. We have no luggage, nothing. we’re stranded in San Francisco. What are my rights? @elonmusk @jchilders98 pic.twitter.com/2b1rC14wg4
— The Period Guru ® (@JennaLongoria) June 26, 2024
In the post, Longoria explained she was traveling with her 16-month-old son and her mother when they were removed from the flight.
Meanwhile, the family’s luggage stayed on the airplane, leaving Jenna and her mother without their medications.
The Period Guru claimed United “basically said, ‘Good luck,’” regarding the luggage.
Detailing the incident that got her booted from the flight, Longoria admitted she got a flight attendant’s pronouns wrong and said she had apologized when employees became angry over the word.
The mom said her son was “having a temper tantrum” and that she was focused on getting his car seat installed when the flight attendant encounter took place.
Now, according to Longoria, the airline is claiming she committed a “hate crime” and that she may never be allowed to fly United in the future.
The official United Airlines X account responded to the video in a message saying they’d “take a closer look” at the situation, and the mother answered, “Still waiting for resolution. I appreciate the DM that you’re looking into it but I’m still stranded here in airport with 16-month old & a 75-yr old mother. There is a 1:15 pm direct flight to Austin can we get permission to board?”
Still waiting for resolution. I appreciate the DM that you’re looking into it but I’m still stranded here in airport with 16-month old & a 75-yr old mother. There is a 1:15 pm direct flight to Austin can we get permission to board?
— The Period Guru ® (@JennaLongoria) June 26, 2024
The ordeal is still developing, but hopefully the airline will recognize the bad press already associate with the situation and quickly resolve the family’s dilemma.